Shipping & Returns
We endeavour to always send your pyjamas to you as quickly as possible but please allow 5 business days for customisation + shipping time. If you need your pyjamas sooner than this please do contact us at firstname.lastname@example.org & we will do what we can to expedite this.
We offer both Standard Shipping Australia Wide - FREE for orders over $50 (Or $9.95 for orders under $50) (2-5 Business Days) & Express Shipping Australia Wide at a flat rate of $9.95 (1-2 Business Days). Please note, by selecting Express Shipping does not expedite your customisation time, we work on a first in best dressed system.
Please note, we are not responsible for any delays in shipping once dispatched from our studio.
Yes we do ship worldwide! Please allow 5 business days for customisation + shipping time (Depending on where you're located). Please refer to shipping costs and options at checkout as these change country by country.
All prices are in Australian dollars. The prices quoted within our store apply to our product & shipping costs only and do not include any overseas duties, taxes or any customs charges you may incur.
We happily accept change of mind exchanges on all un-personalised pyjamas, provided tags are still attached & in perfect, unworn condition received back within 14 days of purchase. To initiate exchange please contact our team at email@example.com
Unfortunately we are unable to accept returns on customised pyjamas so please ensure you choose carefully & refer to our sizing guide before ordering.
Should an item be deemed faulty we will happily offer a full refund or exchange within 14 days.